Direct Energy - Modernizing Technician Work with Native Mobile Apps

Posted by:

Jimmy NguyenJimmy Nguyen

Direct and Energy is a leading service company in the US with over 1000 workers who rely on their iPads to diagnose and showcase their work to clients. However, their technicians faced challenges when it came to diagnosing and showcasing their work from difficult places, such as the rooftops of houses. They needed a more efficient solution to help them stream their work and provide better service to their clients.

That's when we stepped in to help. We proposed building native applications, instead of using the existing React Native app, as this would provide better performance and user experience. The native app was the best option for Direct and Energy since it had a lot of native functionalities like camera, audio, and WebSocket.

We worked tirelessly with the Direct and Energy team to develop the react-native application, leveraging our expertise in React Native, Swift, Kotlin, and Nodejs. After just three weeks of development, we rebuilt two native apps for both Android and iOS platforms with much better performance and user experience.

MichaelThe app just works, it's faster and easier to use, before it loads slow and buggy. Our workers are happy with the new app.

Michael - Project Manager

The new native applications were designed to help technicians stream their work directly from rooftops and other hard-to-reach places, allowing them to provide better service to their clients. We also worked on their APIs, which improved the app's overall performance and speed.

The native apps have since been tested by 1000 Direct and Energy technicians, and the feedback has been overwhelmingly positive compared to the old React Native application. With the new native apps, Direct and Energy technicians can showcase their work in real-time and improve their efficiency, resulting in greater customer satisfaction.

In conclusion, we are proud to have helped Direct and Energy revolutionize their technician work by developing native mobile apps. Our team has the expertise to provide effective solutions to complex problems, and we are committed to delivering results that exceed our clients' expectations.

Tech stacks: Swift, Kotlin, React Native, Postgresql, Twilio